Privacy Policy

ILHARDT PROPERTIES (“we,” “us,” or “our”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect information obtained through our website, forms, communications, and services.

IMPORTANT NOTICE REGARDING TEXT MESSAGING DATA

ILHARDT PROPERTIES does not share customer opt-in information, including mobile phone numbers and SMS consent records, with any third parties or affiliates for marketing or promotional purposes.

No mobile information will be shared with third parties/affiliates for marketing or promotional purposes.
Information sharing to subcontractors in support services, such as customer service or messaging delivery, is permitted.

All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, excluding aggregators and providers of the text message services.

1. Information We Collect

Personal Information

We may collect:

Name
Email address
Phone number
Property address or mailing address
Information you voluntarily submit through forms or communications
Records of your communication preferences and consent (SMS, email, calls)

Non-Personal Information

We may automatically collect:

IP address
Browser type and device information
Website usage data and analytics
Cookies and similar tracking technologies

2. How We Use Your Information

We use the information collected to:

Respond to property inquiries and service requests
Provide real estate-related services and communications
Send transactional messages, updates, and confirmations
Send marketing or promotional messages only when explicit consent is provided
Improve website functionality and user experience
Maintain records of communication preferences and consent
Protect against fraud and ensure security

3. SMS Messaging & Compliance

Opt-In & Consent

You will only receive SMS messages if you have explicitly opted in
We maintain timestamped records of SMS consent
We comply with the Telephone Consumer Protection Act (TCPA), CTIA guidelines, and applicable carrier requirements

Opt-Out

You may opt out of SMS messages at any time by replying STOP
You will receive a confirmation message and no further SMS messages unless you re-opt in

Help

Reply HELP for assistance or contact us directly using the information below

Message Frequency

Message frequency varies based on your interaction with ILHARDT PROPERTIES

Carrier Disclosure

Message and data rates may apply
Wireless carriers are not liable for delayed or undelivered messages

4. Information Sharing & Disclosure

We do not sell personal information.

We may disclose information only as necessary to:

Support essential business operations (such as SMS delivery platforms, customer service tools, or website hosting)
Comply with applicable laws, regulations, legal processes, or lawful requests
Protect our rights, property, or safety

All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, excluding aggregators and providers of the text message services.

5. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information, including:

Secure systems and access controls
Limited access to personal data
Ongoing monitoring and security practices

No method of transmission over the internet or electronic storage is 100% secure, but we strive to protect your information using commercially reasonable measures.

6. Cookies & Tracking Technologies

We use cookies and similar technologies to:

Analyze site traffic and usage
Remember user preferences
Improve website performance and experience

You may disable cookies through your browser settings, though some features may not function properly.

7. Your Rights & Choices

You may:

Request access to, correction of, or deletion of your personal information
Opt out of marketing emails using the unsubscribe link
Opt out of SMS messages by replying STOP
Withdraw consent for future communications

To exercise these rights, contact us using the information below.

8. External Links

Our website may contain links to external websites. We are not responsible for the privacy practices or content of those sites. This Privacy Policy applies only to information collected by ILHARDT PROPERTIES.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The most current version will always be available on our website with the effective date listed above.

10. Contact Information

If you have any questions about this Privacy Policy or our data practices, please contact:

ILHARDT PROPERTIES
1317 Edgewater Drive #1266 Orlando, FL 32804
hello@ilhardtproperties.com
407-906-8999

By using our website and services, you consent to this Privacy Policy.